Terms of service

The service takes transaction and catalog data you supply — imported from QuickBooks Online with your authorisation, or uploaded by you as a file — and prepares from it a transactional data file in the format GSA’s Sales Reporting Portal reads, a report of which lines would be rejected on ingest and why, calculated fee figures, deadline tracking, and an archive of what it produced.

It performs those functions on the data you give it. It does not obtain your sales data from GSA, verify it against any external record, or supplement it.

• It does not file or submit. It has no connection to SRP and no ability to transmit anything on your behalf. You sign in to the portal and upload the file yourself.
• It does not certify. SRP asks the reporting party to certify that the data is true and accurate. That statement is yours. The service never generates certification or attestation language, not even as a draft.
• It does not give legal, contractual, or accounting advice and makes no determination about what your contract requires you to report.
• It renders no verdict. Validation means the file rules ran against your data. It does not mean GSA has accepted anything, and no output of this service should be read as a statement about your standing under your contract.

The obligation to report is yours under your contract, and it stays yours. You are responsible for the accuracy and completeness of the data you supply, for reviewing what the service prepares before you upload it, for submitting it to SRP, and for the certification you make there.

Reminders and deadline tracking are provided to assist. They do not prevent a missed deadline, and their delivery is not guaranteed.

Questions about your SRP account, an upload the portal refuses, or your contract’s status go to GSA’s Vendor Support Center at vendor.support@gsa.gov. Lyra Ventures LLC is not affiliated with, endorsed by, or acting for the General Services Administration.

The data you supply stays yours. Lyra Ventures LLC holds it to run the service for you, and processes it for no other purpose: it is not sold, not shared with advertisers, and not used to train any model.

The service is built so that no end-customer personal information is in scope. What it holds is order and product data — order numbers, item descriptions, quantities, prices, and the mapping you build. Where you authorise a QuickBooks Online connection, the access and refresh tokens are stored encrypted and are used only to read the sales data you asked for.

The full description is on the privacy page.

An account is one holder entity, holding one or more MAS contract numbers. Sign-in is by emailed link; keep access to that mailbox, because it is what proves the account is yours.

No payment method is required to begin. Import, catalog mapping and validation run without one. Until a subscription is active, a generated file carries a "DRAFT — NOT FOR UPLOAD" line, which SRP will not accept.

Plans are billed monthly in advance and are: Starter at $99 a month, up to 1 contract and 250 reported lines a month; Standard at $149 a month, up to 3 contracts and 1,000 reported lines a month; Plus at $249 a month, up to 10 contracts and 5,000 reported lines a month. Payments are processed by Stripe; card details are never held by Lyra Ventures LLC.

You can cancel at any time and the subscription runs to the end of the period you have paid for. Validation is not metered by plan: every rule runs on every plan.

This is a commitment, not a courtesy. Your reported sales are part of your federal contract record and the mapping is an asset you built; neither is withheld to encourage a renewal.

The service is provided as it is. Lyra Ventures LLC does not warrant that it will be uninterrupted, that GSA will accept any particular file, or that a contracting officer will take or refrain from any action. GSA may change the reporting format, its rules, or its deadlines at any time.

To the maximum extent permitted by law, Lyra Ventures LLC and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, including penalties, price reductions, or contract actions arising from a report you submitted. Lyra Ventures LLC’s total liability for any claim arising out of or relating to the service will not exceed the amount you paid for the service in the twelve months preceding the claim.

Nothing here limits liability that cannot lawfully be limited.

You agree to defend, indemnify, and hold harmless Lyra Ventures LLC, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these terms, your use of the service, the data you supply, the reports you submit to GSA, or your violation of any rights of a third party.

You can close the account at any time; the export routes above stay available. The account may be suspended for non-payment or for use that damages the service or another customer, and in either case you keep the export access described in clause six.

These terms are governed by the laws of the State of New York, without regard to conflict of law rules. Any dispute that cannot be resolved by contacting us first will be settled by binding individual arbitration, seated in New York County, New York, rather than in court, except that either party may bring a claim in small-claims court. Any claim not subject to arbitration, other than a small-claims matter, will be brought exclusively in the state or federal courts located in New York County, New York. You and Lyra Ventures LLC each waive the right to participate in a class action. Nothing here removes a consumer-protection right you have where you live.

Entity

Lyra Ventures LLC

Address

348 4th Avenue Ste 1031, Brooklyn, NY 11215, United States

Contact

Contact pending

Governing law

State of New York; venue New York County, New York

Lyra Ventures LLC is a New York limited liability company.